rewardstyle

rewardStyle is the top-tier gateway marketing tool between brands and influencers. Proprietary ecosystems enable rewardStyle to empower brands with impactful revenue and at the same time offers influencers the ability to empower their brands and careers.

Timeline
2019-2020

Role
Lead Product Designer and Lead Product Researcher

Tools Used
Sketch, InVision, Abstract, Overflow.io, Jira, Clubhouse, Photoshop, Google Sheets, Google Docs, Whiteboards

 
 

UI/UX Design Methods

User Research

I was the lead researcher that creates, conducts, monitors and validates design prototypes with moderated and unmoderated usability testing and/or surveys.

  • Moderated Usability Testing

  • Unmoderated Usability Testing

  • Surveys

  • Readouts

User Experience

I led the initiative for the creation of user flows, user journeys, site maps, strategy and requirements gathering to understand the complexity of how our sales team utilized different tools to create brand campaigns and qualify revenue opportunities.

  • White-boarding

  • User Journeys

  • Empathy Mapping

  • Site Mapping

  • User Flows

User Interface

Utilizing pattern libraries and a design system I led creative for, I kept the brand look and feel tight and added to the library as necessary and communicated those changes with engineering to remain agile and succinct.

  • Wire-framing

  • Prototyping

  • Visual Design

  • Interactive Design

project responsibilities

Through robust requirement gatherings, whiteboard sessions, loose wireframes, design sessions and interviews, I led the implementation and iteration of the entire workflow system.

User Journey (Before)

White-boarding and User journeys

Separating Designs Into Workflows and Releases

Workflow 2.0 BP Ops migration to new BP tool platform

  • Workflow 2.0.1 Influencer Outreach (casting)

  • Workflow 2.0.2 Campaign Details

  • Workflow 2.0.3 Send Offers

  • Workflow 2.0.4 Manage Influencers

Workflow 2.1 Moving off from NetSuite; BP Sales migration to new BP tool platform

  • Workflow 2.1.1 Request for Proposals

  • Workflow 2.1.2 Proposal Creation

  • Workflow 2.1.3 Campaign Types

Workflow 2.2 - Improved BP (Collabs) Operation
Workflow 2.3 - Brand transparency to be involved in campaign lifecycle

user workFlows

Workflow 2.0 User Journey

Workflow 2.0 End to End

Workflow 2.0 End to End Walkthrough

Workflow 2.0.1 - 2.0.4 User Journeys

 

Workflow 2.1.1 Request for Proposal (Kickoff Form) and HubSpot Integration User Journey

 

Workflow 2.1.3 Campaign Types User Journeys

 

workflow high-fidelity responsive designs

Workflow 2.0.1 Quick Casting (Responsive from Desktop to Mobile)

 

Workflow 2.0.2 Campaign Details (Responsive from Desktop to Mobile)

 

Workflow 2.0.3 Send Offers (Responsive from Desktop to Mobile)

 

Workflow 2.0.4 Manage Influencers (Responsive from Desktop to Mobile)

 

Workflow 2.0 Casting Enhancements (Desktop Only)

 

Workflow 2.1.1 Request for Proposals (Responsive from Desktop to Mobile)

 

Workflow 2.1.2 Proposal Creation (Desktop Only)

 

Workflow 2.1.3 Campaign Types (Desktop Only)

Research and Usability Testing

Before
Research/usability testing at rS was nonexistent for this project.

After
Advocated and provided intrinsic value to fully kick start researching and usability testing for rS so that the design team can gain real-time feedback on designs we created for users that interact with the internal platform.

 
 
 

Miscellaneous rewardstyle high fidelity designs

Old Casting Designs (Self Service - Responsive from Desktop to Mobile)

I was responsible for designing the casting experience that allowed brands to view influencers’ profiles and key attributes to aid them in campaign decision making.

 

Offers Marketplace Conceptual Mockups

To expand the company’s roadmap and future sales and marketing opportunities, a concept for a future marketplace environment for both brands and influencers was created with the expectation to pitch to the executive leadership team and founders.

 

Self Service Strategy Personas

I was a key member and orchestrator of a design thinking session that incorporated various participants from multiple parts of the business to develop and discern user personas and demographics.

 

Reporting Mocks

I led the UI/UX on various components of a highly data-enriched reporting dashboard that strengthened and displayed brand ROAS metrics.

“Our first-ever brand-facing technology, the new Brand Reporting Dashboard, is now available to rewardStyle’s 5,000 brand partners. This new cloud-based portal provides information for brands to tap into and understand the impact our entire network of influencers has on their businesses, plus tools they can use to analyze and optimize their influencer marketing strategies.”